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Kia Sorento: Troubleshooting - Body (Interior and Exterior) - Kia Sorento XM 2011-2025 Service ManualKia Sorento: Troubleshooting

Second Generation XM (2011-2025) / Kia Sorento XM 2011-2025 Service Manual / Body (Interior and Exterior) / Troubleshooting

Symptom
 Suspect Area
 Remedy (Refer to page)
Water leaks from panorama sunroof
 Deteriorated roof lid weatherstrip
 Replace
Excessive roof lid-to-body clearance and improperly fitted weatherstrip
 Adjust
Wind noise around Panorama sunroof
Loose or deformed deflector, gaps in body work
 Retighten adjust or replace
Noise heard when opening/ closing Panorama sunroof
Foreign particles lodged in guide rail
 Check drive cable and guide rails for foreign particles
Loose guide rails and lid
 Retighten
Motor runs but sunroof does not move or moves only partially
 Foreign particles lodged in guide rail
 Adjust or replace
Incorrect engagement of motor pinion with drive cable
Decrease in motor`s clutch slipping force
Increased sunroof sliding resistance or interference of sunroof with drive cables, weatherstrip, etc. due tomal adjustment of sunroof
Noise in motor (clutch slipping noise from motor when sunroof is fully opened or closed is not an unusual noise
 Incorrect engagement of motor pinion with drive cable
 Check pinion installation and
Re-tighten motor
Worn out or damaged motor pinion bearing
 Replace motor assembly
Worn out or deformed drive cable
 Replace
Door glass fails to operate up and down
 Incorrect window glass installation
 Adjust position
Damaged or faulty regulator arm or regulator
 Correct or replace
Door does not open or close completely
 Incorrect door installation
 Adjust position
Defective door check assembly
 Correct or replace
Door hinge requires grease
 Apply grease
Hood does not open or close completely
 Striker and latch not properly aligned
 Adjust
Incorrectly installed hood
 Adjust
Incorrect hood bumper height
 Adjust
Water leak through windshield end rear window
 Defective seal
 Fill with sealant
Defective flange
 Correct

Special Tools
Tool (Number and name) Illustration Use 09793-21000 Door hinge adjusting wrench Adjustment, removal and installationof the door hinge ...

Body Dimensions
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See also:

Towing service
If emergency towing is necessary, we recommend having it done by an authorized Kia dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to ...

Receiver-Drier Replacement
1. Remove the condenser. 2. Remove the cap (B) on the bottom of the condenser with a L wrench (A). Tight ...

Wheel Hub nut tightening sequence
Tighten the hub nuts as follows. Tightening torque: 88.3 ~ 107.9N.m (9.0 ~ 11.0kgf.m, 65.1 ~ 79.6lb-ft)    ...

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