Kia Sorento: Troubleshooting - Suspension SystemKia Sorento: Troubleshooting

Kia Sorento (MQ4, 2021-2026) Service Manual / Suspension System / Troubleshooting

Troubleshooting
Hard to turn steering wheel
Suspected causes
Repair
Poor front wheel alignment
Adjust or repair
Over rotation resistance of lower arm ball joint
Replace
Over rotation resistance of strut bearing
Replace
Too low amount of tire air pressure
Adjustment

Steering wheel recovery trouble
Suspected causes
Repair
Poor front wheel alignment.
Adjust or repair

Noise or poor ride comfort
Suspected causes
Repair
Faulty wheel alignment
Adjust or repair
Inappropriated tire air pressure
Adjustment
Faulty function of shock absorber
Replace
Damaged coil spring
Replace
Damaged stabilizer
Replace
Damaged lower arm bushing
Replace
Loose stabilizer link securing nut
Retighten
Damaged stabilizer link (dust cover tearing, ring broke away)
Replace

Abnormal tire wear
Suspected causes
Repair
Faulty wheel alignment
Adjust or repair
Inappropriated tire air pressure
Adjustment

Unstable steering wheel
Suspected causes
Repair
Poor front wheel alignment.
Adjust or repair
Lower arm ball joint turning resistance is too small
Replace
Damaged lower arm bushing
Replace

Vehicle pulls to one side
Suspected causes
Repair
Faulty wheel alignment
Adjust or repair
Incorrect steering angle sensor zero point
Steering angle sensor zero-point calibration
Unbalance of right/left tire
Adjust or repair
Damaged or deformed lower arm
Replace
Damaged coil spring
Replace

Steering wheel vibration
Suspected causes
Repair
Poor front wheel alignment.
Adjust or repair
Poor wheel balance
Adjust or repair
Lower arm ball joint turning resistance is too much or too small
Replace
Damaged stabilizer
Replace
Damaged lower arm bushing
Replace
Faulty function of shock absorber
Replace
Poor coil spring
Replace

Under Body Parts Causing Abnormal Noise
Conditions for occurrence
Abnormal noise on uneven ground
Part
Stabilizer bar link
Stabilizer bar bushing
Lower arm ball joint
Strut insulator
Trouble area

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Type of abnormal noise
Rattling, Creaking noise
Squeaking noise
Clunking, Knocking noise
Clicking, Creaking noise
Occurring area
Under part
Under part
Under part
Upper part
Driving speed
20 - 40km/h (12.4 - 24.9 mph)
While low speed driving (20 - 40 km/h (12.4 - 24.9 mph))
20 - 40 km/h (12.4 - 24.9 mph)
-
Condition of road
Uneven road / bump
Uneven road / bump
Uneven road / bump
Uneven road / tough road
Cause
Loosen / leakage (teared down) / corrosion
Rolled down bumper rubber(tapping sound of bumper rubber upper part and insulator under part)
Loosen / leakage (teared down) / corrosion
Suspension tuning trouble(damping force, rubber characteristic)

Conditions for occurrence
Abnormal noise while going through uneven road / tough road
Part
Strut / Shock absorber
Strut / Shock absorber
Shock absorber
Strut / Shock absorber
Trouble area

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Type of abnormal noise
Rubbing noise
Clicking noise
Rubbing noise
Roaring noise
Occurring area
Upper part
Upper part
Upper part (rear)
Upper part (rear)
Driving speed
15 - 25 km/h (9.3 - 15.5 mph)
15 - 25 km/h (9.3 - 15.5 mph)
15 - 40 km/h (9.3 - 24.9 mph)
30 - 50 km/h (18.6 - 31.1 mph)
Condition of road
Uneven road
Uneven road
Uneven road and rough road
Rough road
Cause
Piston rod and bumper stopper inner fricative noise
Bumper stopper loosen
Striking noise at the bumper stopper upper and insulator lower part
Adhesion trouble of upper bracket rubber
Suspension tuning trouble
(damping force, rubber characteristic)

Conditions for occurrence
Abnormal noise on uneven ground
Abnormal noise while steering
Abnormal noise while driving
Part
Lower arm 'G' bushing
Crossmember bushing
Strut bearing
Wheel / Hub bearing
Trouble area

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Type of abnormal noise
Rubbing noise
Clicking, Creaking noise
Clicking, Creaking noise
Roaring noise
Occurring area
Under part
Under part
Upper part
Lower and side part
Driving speed
10 - 40 km/h (6.2 - 24.9 mph)
-
-
20 - 60 km/h (12.4 - 37.3 mph)
Condition of road
Bump / rough road
Even road
Even road
Even road
Cause
Dropped off / fallen off
Dropped off / fallen off
Grease leakage
Damaged from outer impact, foreign substance inflow

Wheel and tire diagnosis
Rapid wear at the center
Rapid wear at both shoulders
Wear at one shoulder

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

•
Poor installing of tire
•
Over inflated tires
•
Excessive toe on drive wheels
•
Excessive rapid acceleration
•
Poor installing of tire
•
Too low amount of tire air pressure
•
Damaged suspension components
•
Excessive cornering speeds
•
Too low amount of tire air pressure
•
Excessive toe on drive wheels
•
Camber out of specification
•
Damaged suspension components
Partial wear
Feathered edge
Diagonal wear

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

Suspension System — Troubleshooting illustration

•
Damaged or worn brake discs
•
Excessive sudden acceleration and braking
•
Damaged suspension components
•
Too low amount of tire air pressure
•
Excessive toe on drive wheels
•
Damaged tie rod
•
Damaged knuckle
•
Excessive toe on drive wheels
•
Camber out of specification
•
Damaged suspension components

Special Service Tools
Special Service Tools Tool Name / Number Illustration Description Ball joint puller09568-2J100 ...
Alignment
...
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