Kia Sorento: Troubleshooting - Hands Free System - Body Electrical System - Kia Sorento XM 2011-2021 Service ManualKia Sorento: Troubleshooting

Second Generation XM (2011-2021) / Kia Sorento XM 2011-2021 Service Manual / Body Electrical System / Hands Free System / Troubleshooting

Problem
Possible cause
Solution
Not pairing
Bluetooth device of Car is not discoverable mode
Enter Bluetooth pairing (searching) mode
Users phone is Bluetooth off mode
Users phone set Bluetooth on
Making an attempt pairing others bluetooth system
Check Bluetooth device name and address (12 word) to attempt paring
Ex) 000B24FFF123
Pass key error
Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered.
Delete paired phone list
Bluetooth system cannot communicate with the phone.
Refer to IOP sheet
 ※IOP : Inter-operability
Not connection
Users phone or Bluetooth device of Car dose not register
Bluetooth device to connect
Retry pairing
Bluetooth system cannot communicate with the phone.
Waiting 1minute then Retry connection or phone power off/on.
Refer to IOP sheet
Not redial
User phone system issue
Push the 2 times Send button
Not accept call
User phone system issue
Refer to IOP sheet
Not dialing
Users phone playing other menu (internet, mp3, game, etc..)
Stop other menu then set normal mode
Bluetooth system cannot communicate with the phone
Refer to IOP sheet

Hands Free Mic Inspection
1. Disconnect the negative(-) battery terminal. 2. Remove the hands free mic (A) after disengaging the hook from roof top. ...

Panorama Sunroof
...

See also:

Valve Body Removal
1. Remove the air duct. (Refer to Engine Mechanical System - "Air cleaner") 2. Remove the battery and the battery tray. ...

Panorama Sunroof Adjustment
Inspect Glass Alignment 1. Inspect the alignment of the movable glass (C) that is between the front (A) and rear (B) glass and if needed adjust it. ...

Engine And Transmission Assembly Removal
   Use fender covers to avoid damaging painted surfaces. ...

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